Account Deletion Policy
Last updated: August 30, 2026
You can delete your AdBranzia account and personal information yourself, at any time, from inside the app — Profile → Settings → Delete Account. This page explains what deletion removes, what we must retain, and how to reach us if you cannot sign in.
1. Deleting Your Account In the App
You can permanently delete your AdBranzia account yourself, at any time, from inside the app. No request, approval, or waiting period is involved — the deletion happens immediately when you confirm.
The steps depend on the type of account you hold.
•
Personal account: Profile → Settings → Delete Account.
•
Business / vendor account: Profile → Settings (gear icon) → Delete Account, below Logout.
•
Confirm when prompted. This is permanent and cannot be undone.
You must be signed in to delete your account this way, because we delete the account you are signed in to.
2. What Is Deleted
Deleting your account removes your profile and the content tied to it across AdBranzia:
•
Your profile, name, contact details, and account settings.
•
Your posts, offers, reels, images, and videos.
•
Your likes, saves, follows, comments, and reviews.
•
Your chat conversations and messages.
•
For business accounts: your business listing, branches, products, services, coupons, and lead history.
Your content stops being visible to other users immediately, and your account can no longer be signed in to.
3. Subscriptions and Payments
Deleting your account does not by itself cancel a paid subscription, and we cannot cancel an App Store subscription on your behalf.
If you subscribed through the App Store on an iPhone or iPad, cancel it in iOS Settings → your Apple Account → Subscriptions, before or after deleting your account. If you subscribed through our payment gateway, your plan ends when the account is deleted.
Deleting your account does not entitle you to a refund for the unused part of a paid period, unless required by applicable law or by App Store policy.
4. If You Cannot Sign In
In-app deletion requires you to sign in. If you have lost access to your registered mobile number and cannot sign in, we will delete the account for you.
•
Email support@adbranzia.com, or call us, and tell us you want your account deleted.
•
Include the mobile number or email address registered with your AdBranzia account.
•
We will verify your identity before acting, to protect your account from someone else requesting its deletion.
•
Requests handled this way are completed within 30 days.
5. Information We May Retain
After deletion we retain only what we are required or permitted to keep, and only for as long as necessary:
•
Invoices, tax records, and payment records we are legally required to keep.
•
Records needed to prevent fraud and abuse of the platform.
•
Records needed to resolve an ongoing dispute or enforce our Terms of Service.
•
Anonymised or aggregated statistics that cannot identify you.
Retained information is kept only for the period required by applicable laws and regulations, and is not used to rebuild your profile.
6. Contact Us
For questions about deletion, or if you have lost access to your account and cannot sign in to delete it yourself:
ADBRANZIA PRIVATE LIMITED
If you can still sign in, delete your account directly in the app. Use the options below only if you have lost access to your registered mobile number.
© 2026 AdBranzia. All rights reserved.